Knowledge Base
Etisalat
Pickcel Digital Signage
Recent Articles
Where do I get the login credentials to my My screen provided by Etisalat.
When your Etisalat-provided TV was delivered, the login credentials were sent to your registered email ID. Please check your inbox (and spam/junk folder if necessary) for the email containing your username and password. Resetting Your Password If you ...How to Use OTT Standalone and OTT + Signage on the Pickcel Platform
Follow the steps below to learn how to use OTT. 1. Login to app.pickcel.com click on OTT. 2. Select the business type that best describes your organization. 3. Select the preferred content you want to play, then click Save. 4. Once you click Save, ...What Are the Different Types of Content Available on OTT Platform?
OTT platforms primarily offer two types of content: Video-On-Demand (VOD) and Live Streaming. 1. Video-On-Demand (VOD) VOD allows users to stream content at their convenience, without being restricted to a schedule. This category includes: Movies TV ...What is default composition? How do I set a default composition?
Default composition is a composition set to play on the screen that has no Quick Play or scheduled content assigned to it. This is also the composition that starts to play automatically whenever a new screen is added. There are two ways to set the ...Unable to access the Etisalat screen, it's displaying a registration code. What should I do?
The screen provided by Etisalat is pre-activated and already registered to your Pickcel account, ensuring a seamless setup. If the screen has been Factory Reset, a new registration code will be displayed. In this case, the screen must be ...
Popular Articles
How to use Pickcel dashboard with Etisalat screen.
Steps to follow : 1. First, turn on your Etisalat screen or TV. You’ll see three dots at the bottom left corner of your screen. The first dot indicates the server/internet connection. A green dot signifies a healthy connection, while red indicates ...What is the meaning of the three dots on my screen?
Refer to the below image/above video to understand about the 3 dots on your screenWhy is my Etisalat TV automatically reopening the Pickcel digital signage app every 5 minutes?
The TV provided by Etisalat is intended exclusively for Digital Signage use. Connecting a laptop, USB, or any other device to the HDMI port is not supported. The TV is specifically designed to run signage, and even if you connect via HDMI, the ...Unable to log in to the digital signage using the QR code displayed on the Etisalat screen?
The QR code displayed is not intended for logging into your account. To access your account, please follow these steps: Open a web browser on your Laptop or Desktop. Go to the login page using the following link: ? https://app.pickcel.com Enter the ...Why is my Etisalat screen displaying the message: "This device is deactivated. Please contact admin for further details"?
This message appears when the screen has been deactivated due to non-renewal of the service. To resolve this issue and check the status of your renewal, please contact our support team at 800 5800 or send an email to signage@megaimpex.ae. Our team ...